How it works

How the leasing process works

1
Pricing
Free rental analysis to set the asking rent
2
Marketing
Professional photos and listing syndication
3
Showings
In-person property showings
4
Screening
Written criteria, applied consistently
5
Lease
California lease preparation and signing
6
Move-in
Walkthrough with photos before move-in

What's included

  • ✓Marketing & listing syndication
  • ✓Professional listing photos
  • ✓In-person property showings
  • ✓Full tenant screening
  • ✓Lease preparation & signing
  • ✓Move-in walkthrough with photos

How we screen

  • ✓Credit, rental history and eviction record review
  • ✓Income and employment verification
  • ✓Direct phone verification with current and past landlords
  • ✓A written screening framework applied consistently
  • ✓Section 8 / housing voucher applicants evaluated under the same lawful framework

See the full process on our Tenant Screening page.

Backed by our guarantees

Leasing is backed by our 21-Day Leasing Guarantee and Tenant Placement Guarantee, each subject to program terms.

Approved pets may also be covered by our Good Pet Guarantee, subject to program terms.

See our guarantees →
Compare

Placement only, or full management?

Tenant Placement Only

  • ✓One-time fee: 50% of one month's rent, $1,500 min
  • ✓Everything needed to get a qualified tenant in place
  • ✓After placement, owners using Tenant Placement Only handle ongoing rent collection and maintenance unless they transition to Full-Service Management

Full-Service Management

  • ✓5.5% of collected rent per month, $100 min, plus the placement fee when leasing
  • ✓Online rent collection with direct deposit
  • ✓Maintenance coordination & emergency triage
  • ✓Periodic property inspections, as described in the applicable management plan and current program terms
  • ✓Financial reporting & Owner Portal

Compare every plan on the Pricing page, or see all property management services. Tenant placement is available across our service area.

Common questions

Tenant Placement FAQ

How long does it take to lease my rental?

Timing depends on the property, price point and local market conditions, which we will discuss for your property. Leasing is backed by our 21-Day Leasing Guarantee, which applies to both Tenant Placement Only and Full-Service Management, subject to program terms.

What does tenant placement cost?

A one-time fee of 50% of one month's rent, with a $1,500 minimum. There are no setup fees, and the move-in walkthrough with photos is included, with no separate $75 inspection charge.

Do you work with Section 8 and housing voucher applicants?

Yes. Housing Choice Voucher and Section 8 applicants are considered without discrimination and are evaluated under the same written criteria as every other applicant, in accordance with applicable fair housing and source-of-income laws.

Who handles the security deposit?

We coordinate the move-in and security-deposit process in accordance with the management arrangement and applicable California law. We will walk you through how it works for your property.

Can I manage the property myself after the tenant moves in?

Yes. Tenant Placement Only is built for owners who just want a qualified tenant in place. If you would rather have ongoing management, Full-Service Management is described on our Pricing page.

Do you accept pets?

Pet policies vary by property. Approved pets may be covered by our Good Pet Guarantee, subject to program terms. Assistance animals are not pets and are handled under applicable federal and California fair housing requirements.

Have a vacant rental?

Get a free, no-obligation rental analysis. We typically respond within one business day.