Accessibility & Fair Housing.
Our commitment to digital accessibility, plus your rights to reasonable accommodation as an applicant or resident with a disability.
Housing accommodations & modifications
Sun Stone Property Management is committed to the federal Fair Housing Act, California fair-housing requirements, and other accessibility laws that apply to our housing and services. The ADA may also apply in particular settings, including certain public-facing or common-use areas. We do not discriminate against applicants, residents, or prospective residents on the basis of disability.
If you are an applicant, resident, or prospective resident with a disability, you have the right to request:
- A reasonable accommodation — a change to a rule, policy, or service that helps you use and enjoy your home
- A reasonable modification — a physical change to your unit or the property that helps you use and enjoy your home. The requester often pays for a reasonable modification, but cost responsibility can vary based on the property, funding, the reason for the modification, and applicable law
Service animals and assistance animals are not considered pets under fair housing law and are not subject to our pet policies, pet rent, or pet fees.
To request an accommodation or modification, contact us at 800.940.7861 or through our contact page. We respond to every request and work with you in good faith; we may ask for documentation of your disability and the disability-related need for the accommodation where that's permitted by law.
Official resource: California Civil Rights Department housing guidance.
Website accessibility commitment
Separately from housing accommodations, Sun Stone Property Management wants this website itself to be usable by everyone, including owners and tenants who use a screen reader, rely on keyboard navigation, or have low vision. We're working toward the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our benchmark, and we treat this as ongoing work rather than a box we check once.
What's in place today
- A "skip to main content" link for keyboard and screen-reader users
- Keyboard-operable navigation, including the Owners and Services dropdown menus
- Labeled form fields throughout, including the rental analysis and contact forms
- Descriptive alt text on images and logos
- Color and contrast reviewed against WCAG AA text-contrast minimums
- Motion (like the animated graphic on our homepage) that respects your device's reduced-motion setting
If something doesn't work for you
No website is perfect on the first pass. If you run into a barrier using this site — a form that's hard to fill out, a page that doesn't read well with your screen reader, anything at all — please tell us. Call us at 800.940.7861 or use the contact page, and we'll do our best to fix it quickly.